Terms & Conditions in short

  • By ordering any of our products, you agree to be bound by these terms & conditions.
  • By placing an order at Conifer Coffee, you warrant that you are at least 18 years old or have parents' permission to buy from us.
  • All personal information you provide us with or that we obtain will be handled by Conifer Coffee as responsible for the personal information.
  • Events outside Conifer Coffee's control shall be considered force majeure.
  • The price applicable is that set at the date on which you place your order.
  • Shipping costs and payment fees are recognized before confirming the purchase.
  • Card information is transmitted over secure SSL encryption and is not stored.
  • Conifer Coffee reserves the right to amend any information without prior notice.


Terms & Conditions

This page contains the terms & conditions. Please read these terms & conditions carefully before ordering any products from us. You should understand that by ordering any of our products, you agree to be bound by these terms & conditions.

By placing an order at Conifer Coffee, you warrant that you are at least 18 years old (or have parents' permission to buy from us) and accept these terms & conditions which shall apply to all orders placed or to be placed at Conifer Coffee for the sale and supply of any products. None of these terms & conditions affect your statutory rights. No other terms or changes to the terms & conditions shall be binding unless agreed in writing signed by us.


Personal Information

All personal information you provide us with or that we obtain will be handled by Conifer Coffee as responsible for the personal information. The personal information you provide will be used to ensure deliveries to you, the credit assessment, to provide offers and information on our catalog to you. The information you provide is only available to Conifer Coffee and will not be shared with other third parties. You have the right to inspect the information held about you. You always have the right to request Conifer Coffee to delete or correct the information held about you. By accepting the Conifer Coffee Conditions, you agree to the above.


Force Majeure

Events outside Conifer Coffee's control, which is not reasonably foreseeable, shall be considered force majeure, meaning that Conifer Coffee is released from Conifer Coffee's obligations to fulfill contractual agreements. Example of such events are government action or omission, new or amended legislation, conflict, embargo, fire or flood, sabotage, accident, war, natural disasters, strikes or lack of delivery from suppliers. The force majeure also includes government decisions that affect the market negatively and products, for example, restrictions, warnings, ban, etc.


Payment

All products remain Conifer Coffee's property until full payment is made. The price applicable is that set at the date on which you place your order. Shipping costs and payment fees are recognized before confirming the purchase. If you are under 18 years old you must have parents' permission to buy from Conifer Coffee.

All transfers conducted through Conifer Coffee are handled and transacted through third party dedicated gateways to guarantee your protection. Card information is not stored and all card information is handled over SSL encryption. Please read the terms & conditions for the payment gateway choosen for the transaction as they are responsible for the transactions made.


Local Taxes

Please note that local charges (sales tax, customs duty) may occur, depending on your region and local customs duties. These charges are at the customers own expense.


Cookies

Conifer Coffee uses cookies according to the new Electronic Communications Act, which came into force on 25 July 2003. A cookie is a small text file stored on your computer that contains information that helps the website to identify and track the visitor. Cookies do no harm to your computer, consist only of text, can not contain viruses and occupies virtually no space on your hard drive. There are two types of cookies: "Session Cookies" and cookies that are saved permanently on your computer.

The first type of cookie commonly used is "Session Cookies". During the time you visit the website, our web server assigns your browser a unique identifier string so as not to confuse you with other visitors. A "Session Cookie" is never stored permanently on your computer and disappears when you close your browser. To use Conifer Coffee without troubles you need to have cookies enabled.

The second type of cookie saves a file permanently on your computer. This type of cookie is used to track how visitors move around on the website. This is only used to offer visitors better services and support. The text files can be deleted. On Conifer Coffee we use this type of cookie to keep track of your shopping cart and to keep statistics of our visitors. The information stored on your computer is only a unique number, without any connection to personal information.

Return Policy

According to the Distance and Off-Premises Contracts Act, the customer has the right to return a purchase within 14 days of receipt of the product, without giving a reason.

However, food products are exempt from the law and the right to return does therefore not apply to coffee, teas or other food products.

The customer pays any cost of returning an item and the returned item must be returned substantially unchanged and in the original packaging, including any wrapping. The customer is responsible for the risk assumed during shipping; this risk includes, but is not limited to, product damage or the product disappears. If you want to exercise your cancellation rights, please send us an e-mail (or regular mail) stating this clearly. 

You must return the item to us without undue delay and in any case no later than 14 days after the date you notified us of your decision to return the item. You are deemed to have met the deadline if you return the items before the end of the 14-day period. If you have exercised your cancellation rights, we will refund to you as soon as possible the full amount you paid for the item and in any case no later than 14 days after the date when we received the item. We will issue the refund to you using the same payment method you used when you initiated the purchase.  

 

Additional Information

Conifer Coffee reserves the right to amend any information, including but not limited to prices, technical specifications, terms of purchase and product offerings without prior notice. At the event of when a product is sold out, Conifer Coffee has the right to cancel the order and refund any amount paid in the best way. Conifer Coffee shall also notify the customer of equivalent replacement products if available.

F-skattsedel finns.
 

Conifer Coffee postal address
Blacktjärnsgatan 4 F, 416 78 Göteborg

Roastery address: Utmarksvägen 18, 442 39 Kungälv

Organisationsnummer 790822-0556
Momsregistreringsnummer SE790822055601
Telefon: 0732 485 932

All enquiries: hello@conifer.coffee